Hot Tub Warranty
Aqua Spas
Aqua Spa Hot Tubs are designed to last a lifetime. Our tubs are individually built and are not simply rolled of a
conveyor belt. We take great pride in the quality of our hot tubs. They go through a number of quality checks before
they are packed and shipped.
We offer the following warranties on our models:
Shell Warranty (1 Year for Standard Warranty)
The acrylic surfaces of Aqua Spas are covered against leaks and defects in materials for a period of 5 Years.
Component Warranty (1 Year for Standard Warranty)
Electrical components, pumps, jets, air valves, levers, bezels. Some parts, such as spa covers, filter cartridges, filter
lid, spa pillows and cover locks are not included in this warranty, but are covered against defects in materials and
workmanship at the time of delivery.
Cabinet Warranty ( 1 Year for Standard Warranty)
The wooden cabinet is covered against defects in material and workmanship for five years, specifically the cabinet's
structural integrity including the wooden, framing material, and all bonded joints. The cosmetic finish is covered to be
free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface will
occur naturally over time, and are not defects.
Dealing With Faults
Aqua Spas will Endeavour to resolve all faults with our Hot Tubs within 2 weeks from being notified of the problem. An
engineer will contact you within 36 hours of reporting the fault.
If the issue is a small problem then we will try and guide you through the process of resolving the issue of the phone.
Larger problems will see an engineer sent out to the customer on site.
Engineer Call Outs
In the unlikely event that we need to send an engineer out to the customer, Aqua Spas will contact one of our
approved engineers to visit you within 10 days of reporting the fault. If we require any spare parts to repair the tub, we
may take longer to visit.
Aqua Spas will not cover the cost of engineers called out by the customer without Aqua Spa’s approval. If an
unapproved engineer carries out a repair on the hot tub it may invalidate the customers warranty
Aqua Spas may bill the customer if one of our engineers is called out and the reported fault is not found.
Aqua Spas may ask for photographic evidence of a fault before and engineer is sent out.
Faults Not Covered
Some parts, such as spa covers, filter cartridges, filter lid, spa pillows and cover locks are not included in this
warranty, but are covered against defects in materials and workmanship at the time of delivery.
If your Hot Tub does not carry a Part P Certificate (given by a Part P registered electrician at the time of installation),
your warranty may be invalidated.
Aqua Spas will not cover accidental damage to the Hot Tub.
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern